>> < FAQ's > <<
DO YOU SELL WHOLESALE?
Yes we do! Please call 213-422-6934 or email email@example.com for wholesale line sheet and price list.
CAN I CUSTOMIZE A PRODUCT YOU OFFER?
Yes you can mix and match any crystals or scents we offer.
CAN I CREATE A CUSTOM GIFT BOX?
Yes, we welcome custom orders and you can mix and match any items. Our gift boxes are minimal modern wood boxes that come tied up with a cotton herringbone ribbon and feather. Complimentary custom name stamping is available. Please call or email your order request.
MY CRYSTAL EXTINGUISHED MY WICK:
The crystals will naturally be drawn into the wax pool. If they lean on your wick simply wait until wax cools and use a spoon to guide the crystal back to the side wall of the glass and relight.
MY CRYSTALS LOOK A LITTLE DIFFERENT THAN THE PHOTO ONLINE:
Crystals are natural formations and will vary slightly in color, shape, and size. We strive for consistency whenever possible.
I LIVE OUTSIDE THE US, CAN I PLACE AN ORDER?
Yes, email us what you would like so we can arrange a shipping quote for you.
BURN TIPS: Always burn candles until the wax pools to the edge of the glass. ESPECIALLY FOR THE FIRST BURN. Otherwise you will experience ‘tunneling’ which wastes the wax on the side of the glass. Only burn in 3-4 hour increments. Keep wicks trimmed to 1/4". Burn on a temperature safe surface. Keep small objects and all things that are lit on fire away from children and pets. Always remove the Palo Santo stick before lighting your Aire Boheme candle. Never leave a lit candle unattended.
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Extrovert: (213) 422-6934